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Terms and Conditions

Effective Date: January 1, 2026

Welcome to Digital Delight (“Digital Delight,” “Company,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of our website, services, and SMS communications.

By accessing our website or engaging with Digital Delight, you agree to these Terms.

If you do not agree, do not use this website.

 

1. ABOUT DIGITAL DELIGHT

Digital Delight is a Houston, Texas–based smart home technology integration company providing services including:

  • Ring camera and Ring Alarm installation

  • Networking and Wi-Fi systems

  • Digital Assistance

  • Lighting control systems

  • Window treatments

  • Audio and video systems

  • Home theater

  • Structured cabling

  • System documentation and service plans

We do not provide professional alarm monitoring services. Monitoring, if enabled, is provided by Ring and governed by Ring’s terms.

 

2. INTELLECTUAL PROPERTY

All website content is owned or licensed by Digital Delight, including:

  • Logos, trademarks, and brand assets

  • Photography and project videos

  • Installation images and renderings

  • Text, graphics, layouts, and system descriptions

  • Proprietary workflows and documentation methods

You may not copy, reproduce, distribute, scrape, or reuse any content without written permission.

Unauthorized use of our installation photography or video documentation is prohibited.

 

3. ACCEPTABLE USE

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Scrape or harvest data

  • Upload malicious software

  • Interfere with website functionality

  • Impersonate Digital Delight

We reserve the right to restrict access for violations.

 

4. RING SECURITY INSTALLATION DISCLAIMER

Digital Delight installs Ring-branded security products.

You acknowledge:

  • Electronic security systems are deterrents, not guarantees.

  • No system prevents theft, fire, damage, or injury.

  • Systems rely on power, internet, cellular networks, and Ring cloud services.

  • Service interruptions may occur due to outages, hardware failure, or subscription lapses.

Digital Delight is not:

  • An insurer

  • A monitoring provider

  • A guard service

  • An emergency response provider

All monitoring features are governed exclusively by Ring’s user agreements.

To the fullest extent permitted by Texas law, Digital Delight is not liable for theft, property damage, personal injury, or failure of emergency notification services.

 

5. PROJECT VIDEO & PHOTO RECORDING DISCLOSURE

To maintain quality control, documentation, training standards, and consultation accuracy, Digital Delight may:

  • Record video walkthroughs of project sites

  • Capture photos of installations

  • Record consultation sessions

  • Document wiring, equipment placement, and device configuration

These recordings are used for:

  • Internal quality assurance

  • Project documentation

  • System servicing

  • Training and operational improvement

We do not:

  • Sell client recordings

  • Share recordings publicly without consent

  • Access Ring camera footage unless requested for troubleshooting

By engaging our services, you consent to project documentation recording for legitimate business purposes.

If you wish to restrict recording, you must notify us in writing prior to service.

 

6. CONSULTATION & DESIGN FEES

Digital Delight operates as a professional design-led integrator.

Certain consultations may require a Discovery or Design Fee.

Design fees:

  • Are non-refundable

  • May be credited toward installation

  • Cover system architecture, layout planning, and documentation

All intellectual property created during design remains property of Digital Delight unless otherwise agreed in writing.

 

7. THIRD-PARTY PRODUCTS

We install products manufactured by third parties including Ring, Lutron, Josh AI, Eero, and others.

We are not responsible for:

  • Manufacturer defects

  • Software changes

  • Firmware updates

  • Cloud outages

  • Product discontinuation

Manufacturer warranties apply separately.

 

8. WEBSITE DISCLAIMER

All website content is informational only and does not constitute:

  • Engineering advice

  • Legal advice

  • Insurance advice

  • Security guarantees

Formal written agreements control all services.

 

9. LIMITATION OF LIABILITY

To the maximum extent permitted by Texas law:

Digital Delight shall not be liable for:

  • Indirect or consequential damages

  • Lost profits

  • Business interruption

  • Loss of data

  • Emotional distress

Maximum liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

Nothing limits liability for fraud or gross negligence where prohibited by law.

 

10. SMS TERMS

Program Name: Digital Delight Service Communications

By providing your phone number and opting in, you consent to receive SMS messages from Digital Delight.

 

Purpose of Messages

Messages may include:

  • Appointment scheduling and confirmations

  • Technician arrival notifications

  • Service updates

  • Project coordination

  • Requests for documentation

  • Billing reminders

  • Customer support responses

Messages are transactional and service-related.

 

Opt-In Methods

You may opt in by:

  • Submitting a contact form

  • Scheduling service

  • Signing a service agreement

  • Providing verbal consent

  • Texting our business number

Consent is not a condition of purchase.

 

Message Frequency

Message frequency varies based on service activity.

 

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

 

Opt-Out

Reply STOP at any time to cancel SMS messages.

You will receive a confirmation message and no further SMS messages.

 

Help

Reply HELP for assistance or contact:

Digital Delight
Phone: 713.283.8100
Email: info@digitaldelight.com

 

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

 

SMS Data Use Statement

SMS consent and phone numbers collected for SMS purposes are not shared with third parties for marketing.

 

11. GOVERNING LAW

These Terms are governed by the laws of the State of Texas.

Any disputes shall be resolved in Harris County, Texas.

SMS Terms and Conditions


Program Name: Digital Delight Service Communications
Program Description


By providing your phone number and communicating with Digital Delight, you agree to
receive SMS messages related to:

  • Appointment scheduling and confirmations

  • Service updates

  • Project coordination

  • Requests for photos or documentation

  • Responses to customer inquiries

 

This program is strictly transactional and service-related.


Message Frequency
Message frequency varies depending on your level of interaction and active service
projects.


Message and Data Rates
Message and data rates may apply according to your mobile carrier plan.


Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP.
After you send STOP, you will receive a confirmation message and will no longer
receive SMS messages from us.


Help Instructions
For assistance, reply HELP or contact us directly:
Phone: 713.283.8100
Email: info@digitaldelight.com


Supported Carriers
SMS delivery is subject to carrier availability. Carriers are not liable for delayed or
undelivered messages.
Privacy


Your privacy is important to us. Please review our Privacy Policy here:
Privacy Policy Page


SMS consent is not shared with third parties for marketing purposes.

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