YOUR SMART HOME TECH

SUPPORT

TEAM

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BUILT FOR YOUR LEVEL OF NEED

At Digital Delight we understand that new technology comes with a learning curve & potentially some hurdles when things aren't acting right. Not everyone is a D.I.Y.'er, and we recognize the need for extended service past the point of installation. If you find yourself needing an extra level of support we are here for you. That's why Digital Delight is now offering technical support services for preexisting clients that have a system deployed by Digital Delight. We understand not all systems are the same & the level of support may vary. That's why we have given FREE resources, as well as paid subscriptions plans for those who could benefit from a professional service package. Choose the plan to best fit your service needs and best of all NO LONG TERM COMMITMENT CONTRACTS! Cancel anytime without any penalties. We just want to give you the support you need when you need it while offering you discounts & scheduled visits to suit your busy schedule. 

FREE!

Online Resources. Designed for the D.I.Y.'er


Manufactures

Tech Support Contact Information

Online Chat Box Tech Support

$10/mo

BASIC Plan +

Email Tech Support

 

Annual System Check-Up Visit

  • System Status Check

  • Software / Firmware Updates

  • TV Cleaning

  • Audio System Calibration

  • Harmony Remote Programming Updates

  • Q&A Tutorial

Priority Scheduling

Access to Digital Delight's Private/Closed Facebook Group "Digital Help Desk"

$25/mo

PRIORITY Plan + 

Mon - Fri Scheduled Phone Tech Support. 

Bi-Annual System Check-Up Visits

  • PRIORITY Services +

  • WiFi/Network Testing

  • Password Resets/Updates
    *Upon Request*

  • A/V Equipment Dusting / Cleaning

  • Wire Clean-Up /Management
     

Off-site Harmony Remote Programming Updates

72/hr Guaranteed On-Site Service Visits

25% OFF Truck Roll Price

$50/mo

PREMIUM Plan + 

24/7 Scheduled Phone Tech Support. 

Quarterly System Check-Up Visits

  • PREMIUM Services + 

  • Security Camera Cleaning, Focusing, Adjusting

  • Lutron Lighting Control Programming Updates

 

Off-site Eero / Ubiquiti Network Management

 

48/hr Guaranteed On-Site Service Visits

50% OFF Truck Roll Price

Hardware Warranty Handling

5% OFF Select Products

FREE RESOURCES!

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Convenient Online Resources
Manufactures Tech Support Access. Perfect for the D.I.Y.'er

Chat Box Support


Click the chat box in the bottom left-hand corner of the screen & ask us your question. A representative will address your question in the order the inquiries were received. 

 

DIGITAL DELIGHT
HOUSTON'S PREMIER SMART HOME PRO 
est. 1999

713.283.8100

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